For local SEO businesses, maintaining a positive reputation and earning customer trust is crucial for driving conversions.
Watch on-demand as we uncover data-backed insights from tens of thousands of businesses across industries, revealing how customer feedback and review behaviors shape reputation.
Plus, discover key trends driving local traffic this year.
You’ll learn:
- Key trends in customer feedback, review volume, and Net Promoter Scores (NPS).
- New data on star ratings and how they affect customer trust & conversions.
- Best practices for increasing positive reviews & driving customer loyalty.
We shared actionable strategies to improve your online reputation, build customer loyalty, and drive local traffic this year.
If you’re an agency owner, reputation manager, or marketing leader, this is your chance to get data-driven insights to refine your local strategy.
View the slides below or check out the full webinar for all the details.
Join Us For Our Next Webinar!
A New Place To Look: Where Your Next AI Citations & Clicks Come From
Join us as Lisa Salvatore, Sr. Manager of Integrated Marketing at CTM, walks through how to pull AEO insights, FAQ content, and real customer phrasing out of data your team is already collecting. Her colleague Brian Barranger, Sr. Account Executive III, covers what a qualified conversion actually sounds like, and how that evidence sharpens targeting, scoring, and the gaps and integration requests you route to your product team.
