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Major Outage Hits OpenAI ChatGPT

Major global outage hits OpenAI. Highest severity for ChatGPT and API service while Sora is only partially affected.

Major Outage Hits OpenAI ChatGPT

ChatGPT Search is down for users worldwide, becoming unresponsive at approximately 11 AM EST. Down detectors and reports on social media reflect that many users cannot access the site. OpenAI is reporting a major outage.

Updated: ChatGPT Outage Is Mostly Resolved

OpenAI is reporting that the outage is partially resolved:

Update – ChatGPT is partially recovered while chat history is still not loading.
We are continuing to work on a fix for this issue.
Dec 26, 2024 – 14:05 PST

Largest ChatGPT Outage Ever

This outage fits into a pattern of outages affecting an increasingly larger amount of people. Part of the reason is that there are more people using ChatGPT. Regardless, this outage is triggering the largest amount of people querying Google for the phrase “Is ChatGPT down.” The following Google Trends graph shows that more people queried “is ChatGPT was down” on 12-26-2024 than on any other date in the history of ChatGPT.

Screenshot: Comparison Of Outages By Search Queries

Major Outage At OpenAI

OpenAI is reporting a major outage is hitting it’s ChatGPT, API, and SORA services. The issue is described by OpenAI as caused by an upstream provider. Upstream provider is a vague description that can be compute-related on Microsoft’s side or a network related service.

Screenshot Of  Official ChatGPT Outage Status

OpenAI Sora Is Only Partially Affected

The major outage has hit both ChatGPT and the API but OpenAI’s Sora service is only partially affected.

Screenshot Shows Severity Of Outage

The major outage has hit both ChatGPT and the API but OpenAI’s Sora service is only partially affected.

The outage began by at least 11 AM and the problem was identified 18 minutes later. OpenAI continues to work on a solution an hour later.

This is a developing event and this article will be updated as more information becomes available.

Featured Image by Shutterstock/Tithi Luadthong

Category News Generative AI
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